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Shipping policy

We currently ship within Australia.

Flat rate of $10 for postage and packing per order.

Orders will be shipped from our warehouse in SE Melbourne.

About Us

Each year, the Royal Flying Doctor Service helps thousands of people all over Australia by providing extensive primary healthcare and 24-hour emergency service.

By making a donation or purchasing an item from our shop, you're helping the Flying Doctor save lives.

Contact Us

Royal Flying Doctor Service Victoria
PO Box 7027
Richmond VIC 3121

Email: shop@rfdsvic.com.au
Phone: 1300 669 569

Shipping

$15 FLAT RATE Shipping on all orders around Australia.

Privacy

Your privacy matters to us. The Royal Flying Doctor Service of Australia (Victorian Section) (ABN 71 004 196 230) collects your personal information when you interact with us, including at the time you make a donation or otherwise engage with us to process donations, issue receipts, and for other purposes outlined in our Privacy Policy.

We may also collect personal information about you from third parties where it is lawful and reasonable to do so, including from trusted data partners and publicly available sources. By making a donation or otherwise engaging with RFDS, you acknowledge that we may contact you about our services, campaigns, fundraising activities and opportunities to support our work, unless you opt out. We do not use health information for fundraising or marketing purposes without your consent.

We may disclose your information to service providers who support our work, to other RFDS Sections, and to trusted service providers and, and in limited circumstances, other not-for-profit organisations as part of data sharing arrangements designed to support fundraising and engagement activities, subject to appropriate privacy and contractual safeguards in Australia for marketing and donor profiling purposes. You can opt out of receiving these communications any time by contacting us at fundraising@rfdsvic.com.au or 1300 669 569. For details on accessing or correcting your information, making a privacy complaint or more, please see our Privacy Policy or contact us at quality@rfdsvic.com.au or 1300 669 569.

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